Unable to Add Account in Windows 10 – A Workaround

Had a particular issue today while working on a troublesome Windows 10 machine. A user wanted to create a new user account, however the add an account button was not working. When clicked, the button would do its animation but nothing occurred. There is a way to bypass this issue:

  1. Press the Windows Key + R
  2. Type (sans quotations) “control userpasswords2” – Click Okay
    run username
  3. Click on “Add” under the users’ tab
  4. Click the option “Sign-in without a Microsoft account”
  5. Click on Local Account
  6. Create a login name for the new user
  7. Create a password if you choose
  8. Click Apply then okay.

You can also use the same method to remove old accounts or to change the account to an administrator account (by selecting the user account and then click properties).

If you have another way, or a permanent fix, drop a comment below!

Leave a Reply